5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 02/03/2020
I was apartment hunting for a while , getting ready to transition from one state to another. I came across a apartment c...
I was apartment hunting for a while , getting ready to transition from one state to another. I came across a apartment complex I thought was great, but it wasnt at all ( not going to say any names ) yet I had already committed by filling out the paperwork online . Next day I met with Aretha at riverside and told her about my situation , she worked her magic and was able to get me out of that sticky mess . She was so helpful, kind, understanding and very detail oriented in answering all of my questions. I was given a great tour of the complex , for sure there wasnt a doubt in my mind that I was at the right place. The process was exhausting due to my own faults, but Aretha was very patient and understanding every step of the way. I like all the amenities and the security. I like that they also offer package concierge, so that I am confident that all my packages are safe and will be there when I get home. Everyone is courteous and I love the location. I also like that there is a balcony and especially the fact that there is a washer/dryer in the unit as well. Overall, I would definitely refer this place to anyone and anyone would be lucky to live here!
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Source: APARTMENT GUIDE
4.3 / 5
4.3 out of 5 stars
overall rating
Posted On: 01/15/2020
Great staff, great customer service, very profecional and they keep your best interest in mind. Aretha R. helped me get ...
Great staff, great customer service, very profecional and they keep your best interest in mind. Aretha R. helped me get into the unit I was looking for and was very helpful and informative. Im very happy.
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By: Anonymous
Hello,
We're happy to hear you found our staff to be so supportive during your experience at at Riverside Park. Thank you for the wonderful review!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 01/14/2020
Madison is awesome! Her and Aretha did a wonderful job helping me decide which apartments were going to be the best home...
Madison is awesome! Her and Aretha did a wonderful job helping me decide which apartments were going to be the best home for me. They have gone above and beyond to fix any issues and even bought me a welcome mat to get my place started! Really happy I chose this place.
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By: Summer Brown
Hi Summer,
Thank you for your kind words and for sharing this outstanding review! Customer service is always our top priority, so we are delighted to hear our team has taken great care of you, and we are thrilled that you have selected Riverside Park as the place you call home!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 01/14/2020
Thank you Denise for all your hard work and fixing problems in a timely manor!
Thank you Denise for all your hard work and fixing problems in a timely manor!
By: Billie Barrett
Hi Billie,
Thank you for leaving this wonderful review! We're proud to hear our staff has provided you with exceptional service, and we hope you will continue to make your home with us in the years to come!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES